FAQ

Common Questions & Answers

HOW DO I SCHEDULE AN APPOINTMENT?

For those residing in or near El Paso TX, we offer in-person sessions. For individuals living in Texas or the El Paso area, we offer virtual sessions. To ensure a productive appointment, kindly complete the necessary requirements, including providing your name, email, and reason for seeking counseling and obtaining the appropriate documents before scheduling an appointment.

Our hours of Operation:

In-Person Sessions are Monday -Wednesday, 9 a.m. -1 p.m. (Children and adolescents are strictly seen in person only)

Telehealth Sessions are offered Monday -Wednesday 9 a.m. -1 p.m. and Monday -Wednesday 5 p.m. - 7 p.m.

WILL MY HEALTH INSURANCE COVER THERAPY?

Accepted Insurance Plans:

Aetna
Cigna and Evernorth
Medicaid
Oscar Health
Oxford
Superior HealthPlan
UMR
UnitedHealthcare UHC | UBH
Out of Pocket

HOW LONG WILL THE PROCESS TAKE?

If you are beginning therapy or considering it, you probably want to know how long it is going to take before what you are experiencing and seek to resolve is worked out. The simple answer to that perplexing question is that there is no simple answer. There is a great deal of variety in the length of time therapy takes depending on the individual who comes to therapy. The treatment methods the therapist uses, the goals of the person seeking therapy, the symptoms he or she has, and the history of those symptoms will all determine the length of therapy.